the notebook company's main goal is customer satisfaction, and to enable us to cater for each clients specific support needs, we offer different After Sales Service & Support contracts with the purchase of a notebook, whereby the client can choose the level of service and support s/he requires.

This infrastructure also enables the company to maintain its high standard of after-sales-service.

Ask yourself the following questions:

Do you require good after sales service & support?
Would you like to have a loan unit?
Do you find LCD Projectors expensive to buy?
Do you experience great loss of time or money when your notebook is down/gone?
Are you buying a product or a solution?

AFTER SALES SERVICE & SUPPORT CONTRACT OPTIONS:

Rock Contract:

• Telephone support available at R 150.00 ph

• Handling fee for any repairs (hardware included)

• Software and Technical support available at R 350.00

• Rentals available at normal rates

Silver Contract:

• 14 days telephonic support available at NO CHARGE
• After 14 days telephonic support available at R75 ph - i.e. half price
• Software and Technical support available at R 75
• FREE handling for hardware repairs under carry in warranty i.e. your notebook will be sent to the agents free of charge
• FREE system backup within 1 month, with option to take out backup contract at reduced rates - R150 per backup
• 1 hour FREE training on notebook
• Internet Setup
• E-mail Setup
• Fax Setup
• 1 Month FREE Internet subscription
• 30% reduced rates for rentals

Gold Contract:

• 30 days telephonic support available at NO CHARGE

• After 30 days telephonic support available at R 60 ph

• Software and technical support available at R 60

• FREE courier service within South Africa for hardware repair under warranty for 1 year

• 2 FREE system backups within 6 months, with option to take out backup contract at reduced rates - R100 per backup

• 1 hour FREE training on notebook

• Internet Setup

• E-mail Setup

• FREE rental of LCD projector unit with screen for 2 days

• 40% reduced rates for rentals

• FREE loan notebook while we repairing yours (within 24 hours)